Privacy Policy

1. Introduction

NK Fulfilment is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our logistics, warehousing, and COD platform services.

2. Information We Collect

a. Personal Information: We may collect personal information such as your name, email address, phone number, business details, and shipping information when you register for an account or use our services.

b. Order & Logistics Data: To provide our fulfillment services, we collect information related to your orders, including recipient names, delivery addresses, and package details.

c. Non-Personal Information: We collect data such as browser type, IP address, and website usage patterns through cookies to improve our platform experience.

3. How We Use Your Information

We use the collected information for the following purposes:

a. To process, store, and deliver your orders efficiently.

b. To facilitate Cash on Delivery (COD) transactions and reimbursements.

c. To provide real-time tracking and logistics updates.

d. To improve our warehousing operations and supply chain integrations.

e. To comply with regional shipping regulations and legal obligations.

4. Disclosure of Your Information

We may share your information with:

a. Logistics Partners: We share necessary shipping data with our trusted courier and cargo partners to ensure successful delivery.

b. Service Providers: Third-party vendors who assist in payment processing, data analysis, and platform maintenance.

c. Legal Enforcement: When required by law or to protect the rights and safety of NK Fulfilment and our users.

5. Cookies and Tracking Technologies

Our website uses cookies to personalize your experience and analyze traffic. You can manage cookie settings through your browser, though some features of our platform may require cookies to function correctly.

6. Data Security

We implement industry-standard security measures to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal information. Please contact our support team for any data-related requests.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Continued use of our services after updates constitutes acceptance of the revised policy.

9. Contact Us

For questions regarding this policy, please reach out to us via the contact details provided on our website.